about us / faq
"I hired a jumping castle from iJump for my sons 4th birthday party. The only time the boys got off was to cut the cake and get a drink. What a great party, it was so easy, we had piles of other things for them to do but they just loved that jumping castle." - Margaret Q. Bribie Island
FAQs
Why hire an iJump Jumping Castle?
Our jumping castles are safe, affordable and fun. Infact we think we have Brisbane's most affordable jumping castles for hire. We are a family owned business with great customer service.
How to book
your jumping castle?
To book your jumping castle simply call 1300 411 416 or email us at jump@ijump.net.au
What happens on the party day?
On the day of your jumping castle hire, we will
attend to your home or party site and install
the jumping castle. This includes a complete safety check. We will
also take you through the operations of the castle
and train you in how to operate and supervise your
jumping castle party.
How much are the castles ?
We provide affordable party hire from as little as $130. Prices listed on our jumping castles page. Call or email us for full pricing.
What is the rain cancellation policy?
All of our jumping castles and slides have rain covers to allow your party to proceed even if it's raining. However should you feel it necessary to cancel your party or event due to rain we would ask that you give us as much notice as possible.
Deposits and payment?
No deposit is required when booking with us, we accept Visa and Mastercard any time prior to the party day but cash only on the delivery day.
How much space will I require?
Our
mini jumping castles are only 4 meters by 4 meters. It should be free from overhead tree branches or other obstructions.
Our
medium jumping castles require a minimum of 5 meters by 5 meters. It should be free of any overhead obstructions or tree branches.
Please consider access to the proposed site e.g. steps, doorways, gates and slopes.
How long does it take to set up the jumping castle?
The jumping castle will be set up and dismantled by a Jump First staff member. Its takes around 20-30 minutes to set up a castle and the same to remove and clean one.
Does the jumping castle have to be on grass?
No, please but please advise us at the time of booking if any part of the jumping castle will on a surface other than grass.
Can I have a jumping castle indoors?
Yes, you can have a jumping castle indoors. Churches and halls generally have plenty of room for a jumping castle as will some garages, please check with us first before booking. There may be an additional fee for concrete blocks.
Can I have a jumping castle in a public park?
Having a jumping castle in a Public Park requires permission from the local authority, click on the links below to download an information sheet.
Generally public parks will not have access to power. You will require a supervisor (see below) and a petrol blower/generator for the jumping castle for which there will be a small additional charge.
Trained supervisors
If you are having your jumping castle hire in a public place you will require a supervisor. We will provide you with a price for one of our fully trained and Blue Card Certified supervisors as part of our initial quotation.
You may even like to have one of our trained supervisors attend your backyard party to allow the adults to fully enjoy the event without the need to watch the jumping castle and the kids.
Does someone need to supervise the operation of the jumping castle?
Yes, a responsible adult over 18 years of age must supervise the jumping castle at all times. There will be training given in the operating instructions for the jumping castle on the day of the hire.
You can hire one of our trained supervisors.
Corporate events and car parks
You will require one of our trained supervisors for all corporate events.
What power is required for the jumping castle?
A power point should ideally be available within 25 metres of the jumping castle. It can be an absolute maximum of 50 metres before you will require a petrol blower for which there will be a small additional charge.
Can I have a jumping castle on a slope?
Slopes can be ok but please check with us first as some people can be overly cautious and rule out a perfectly acceptable site. Safety will always be our highest priority.
Jumping castle safety
All equipment is manufactured, operated and maintained in accordance with the Australian Standard which is the most comprehensive standard in the world.
Do you have insurance?
We carry $10,000,000.00 in Public Liability Insurance. Please let us know if you require a copy of our certificate of currency.
Can I hire a jumping castle on weekday?
Yes - absolutely!
Can I hire a jumping castle after dark (at night)?
Yes, there may be a small surcharge depending on how late you may want to have the jumping castle.